IT Support Analyst

IT Support Analyst

Are you a skilled IT Support Analyst looking for an exciting opportunity within a thriving company? We have an exciting opportunity where you'll support essential day-to-day IT operations while also gaining exposure to various IT projects.

Why Join Us?

You will be involved with the ongoing transformation project, this will allow you to take on new challenges, and develop new and existing technical skills, as you grow within this business and yourself.

Position Details:

- Location: Portsmouth (Hybrid - 2 days work from home each week)

- Salary: Up to £30,000

- Benefits: 5% performance bonus, 30 days holiday, up to 15% pension contribution, life assurance, and more.

- 40% of your day-to-day will be project work

In this role, you will be at the forefront of IT support, providing support for end users, laptops, and mobile devices. As part of a proactive team, you'll address issues at the 1st and 2nd line support levels, escalating to 3rd line as needed.

What We're Looking For:

The ideal candidate will have hands-on experience with:

- 1st / 2nd Line Support - Confident troubleshooting skills

- Windows 10 - Experience supporting Windows-based systems

- Mobile Device Support - Providing assistance across various devices

- Active Directory - User and permissions management

- Office 365 and Dynamics 365 - Supporting essential business applications

If you are an experienced IT Support Analyst ready to take your career to the next level, we'd love to hear from you. To apply, please send your CV to Louiswoods@spectrumit.co.uk or click 'Apply.'

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.